Your privacy matters at 99ab. This Privacy Policy explains exactly what personal information we collect when you use the 99ab platform, how we use it, who we share it with, and the rights you hold over your own data as a registered player.
The 99ab platform is built on transparency. Here is a plain-language summary of the key privacy principles that govern how we handle every Pakistani player's personal information.
All data transmitted between your device and the 99ab servers is protected by TLS encryption. Your login credentials, payment details, and personal records are never transmitted in plain text over any network.
Identity documents submitted for KYC verification — including your Pakistani CNIC — are stored in an access-controlled environment. Only authorised compliance personnel are permitted to view your verification documents.
99ab does not store full payment account credentials on our servers. JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and SadaPay transactions are processed via PCI-compliant payment gateways that operate independently from the gaming platform.
99ab will never sell, rent, or trade your personal information to unaffiliated third-party marketers. Your data belongs to you and is used solely to operate and improve the 99ab gaming experience for Pakistani players.
Every 99ab player has the right to access, correct, or request deletion of their personal data at any time. Submit a data request to our support team and we will respond within the timeframes set out in this Privacy Policy.
The 99ab website uses cookies strictly for session management, platform analytics, and responsible gaming monitoring. No third-party advertising cookies are deployed on the 99ab platform without your explicit consent.
1.1 99ab Casino ("99ab") is committed to protecting the privacy and personal data of every player who registers and plays on the 99ab platform. This Privacy Policy explains, in clear and honest terms, how 99ab collects your personal information, what we do with it, how long we keep it, and what rights you have in relation to it.
1.2 This Privacy Policy applies to all users of the 99ab website at https://99ab.vu, including registered players, guest visitors, and applicants for player accounts. It covers all interactions with the 99ab platform including account registration, deposits, withdrawals, game play, customer support contacts, and marketing communications.
1.3 99ab takes its data protection obligations seriously. We collect only the personal data that is genuinely necessary to operate a safe, fair, and regulated gaming platform. We do not collect personal data speculatively, and we do not retain data for longer than necessary.
1.4 This Privacy Policy should be read alongside the 99ab Terms & Conditions and our Responsible Gaming Policy, both of which form part of the agreement between 99ab and each registered player.
1.5 This policy is written in English. In the event of any conflict arising from translation into any other language, the English version shall take precedence in all respects.
2.1 99ab collects personal data across several categories depending on how you interact with the platform. The table below provides a clear overview of the categories of data we collect and the circumstances under which each category is collected.
| Category | Data Points | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration & KYC verification |
| Contact Data | Email address, phone number, city of residence | Account registration |
| Financial Data | Deposit/withdrawal history, transaction amounts in PKR, payment method identifiers | Deposits, withdrawals, transaction processing |
| KYC Documents | CNIC scan or photograph, proof of payment method, source of funds documentation | KYC verification process |
| Technical Data | IP address, device type, operating system, browser type, session timestamps | Platform use (automatic collection) |
| Gaming Data | Game history, bet amounts, win/loss records, session durations, bonus usage | Active gameplay and betting |
| Communication Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| Marketing Preferences | Email opt-in/opt-out status, notification preferences | Account settings and communication consent management |
2.2 99ab does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless specifically required for responsible gaming purposes (for example, where a player self-discloses a gambling-related health concern to our responsible gaming support team).
2.3 Where 99ab collects data from third parties — for example from payment processors confirming a successful JazzCash or EasyPaisa transaction — such data is handled in the same manner as data collected directly from the player and is subject to this Privacy Policy in full.
3.1 99ab uses the personal data we collect for the following purposes:
3.2 99ab will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or notifying you in advance via a policy update.
4.1 99ab processes your personal data under one or more of the following legal bases, depending on the specific processing activity:
5.1 99ab does not sell, rent, or trade your personal data to third-party marketers under any circumstances. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data processing agreements:
5.2 In the event that 99ab undergoes a merger, acquisition, or sale of substantially all of its assets, your personal data may be transferred to the acquiring entity. In such an event, 99ab will provide notice to all registered players and the acquiring entity will be required to honour this Privacy Policy or provide players with appropriate notice before applying different terms.
6.1 99ab processes all player transactions in Pakistani Rupees (PKR). When you make a deposit or withdrawal via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or SadaPay, the transaction is processed directly through the relevant payment gateway. 99ab receives confirmation of the transaction outcome but does not store your full mobile wallet credentials, bank account numbers, or card details on the 99ab platform.
6.2 For USDT TRC20 cryptocurrency transactions, 99ab records your wallet address and the transaction hash for audit and anti-money laundering purposes. Cryptocurrency transactions are irreversible and 99ab cannot recover funds sent to an incorrect address.
6.3 99ab maintains a full record of all deposit and withdrawal transactions associated with your account for a minimum period of five (5) years from the date of the transaction. This retention period is mandated by our gaming licence conditions and AML compliance obligations and cannot be reduced at a player's individual request during this period.
6.4 All payment data is encrypted at rest using AES-256 encryption and in transit using TLS 1.2 or higher. Payment records are accessible only to 99ab's finance and compliance teams on a strictly need-to-know basis.
7.1 The 99ab website uses cookies and similar tracking technologies to operate correctly, maintain your session, and analyse platform performance. The following categories of cookies are used on the 99ab platform:
7.2 99ab does not use third-party advertising or behavioural tracking cookies that would allow external advertisers to build a profile of your online activity across different websites.
7.3 You can manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies may prevent the 99ab platform from functioning correctly. A cookie preference banner is displayed on your first visit to the 99ab website, allowing you to accept or customise non-essential cookies.
8.1 99ab retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to minimum retention periods mandated by our gaming licence conditions and applicable law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Regulatory / AML obligation |
| KYC identity documents | Duration of account + 5 years post-closure | Gaming licence requirement |
| Transaction / financial records | 5 years from transaction date | AML / financial regulation |
| Gaming history (bets, results) | Duration of account + 3 years post-closure | Legitimate interests / dispute resolution |
| Customer support records | 3 years from last interaction | Dispute resolution / contractual |
| Marketing consent records | Until consent withdrawn + 1 year | Legal obligation (consent record) |
| Technical / IP logs | 12 months | Security / fraud prevention |
| Self-exclusion records | Duration of exclusion + 5 years | Responsible gaming / regulatory |
8.2 Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised, aggregated data (for example, overall platform usage statistics) may be retained indefinitely for analytical purposes.
8.3 Where a player submits a data deletion request, 99ab will honour that request to the extent permitted by law. Data that we are legally required to retain — for example, transaction records under AML law — cannot be deleted before the minimum retention period has elapsed regardless of a player deletion request.
9.1 99ab implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
9.2 Despite these measures, no internet-based system can guarantee absolute security. 99ab encourages all players to use strong, unique passwords for their 99ab account and to enable two-factor authentication where available. Do not share your login credentials with any third party.
9.3 In the event of a personal data breach that is likely to result in a high risk to the rights and freedoms of affected players, 99ab will notify affected players as promptly as possible and take all necessary steps to contain and investigate the breach.
10.1 As a 99ab player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our Data Protection team at [email protected] with the subject line "Data Rights Request".
Request a copy of all personal data 99ab holds about you. We will respond within 30 days of receiving a verified request.
Request correction of inaccurate personal data held on your 99ab account. Corrections to core identity data may require re-verification.
Request deletion of your personal data where 99ab no longer has a legal basis to retain it. Mandatory retention data cannot be deleted early.
Request that 99ab restricts processing of your data in certain circumstances, for example while a dispute or correction request is being resolved.
Request a structured, machine-readable export of the personal data you have provided to 99ab, in a commonly used format such as CSV or JSON.
Object to 99ab processing your data on the basis of legitimate interests, including direct marketing. We will cease marketing communications immediately upon receiving your objection.
11.1 The 99ab platform is strictly intended for adults aged 21 years and above. 99ab does not knowingly collect personal data from individuals under the age of 21. All account registrations require the applicant to confirm that they are 21 or older, and our KYC process includes age verification as a mandatory step.
11.2 If 99ab discovers or is notified that an account has been created by or on behalf of a person under the age of 21, 99ab will immediately suspend the account, initiate a full investigation, and delete all personal data associated with that account as promptly as legally permissible. Any funds deposited to such an account will be returned via the original payment method after deduction of any applicable fees.
11.3 Parents and guardians who believe a minor may have registered on the 99ab platform are urged to contact us immediately at [email protected]. We take underage gambling extremely seriously and will act on any such report as a matter of urgency.
12.1 99ab operates as an international gaming platform serving Pakistani players. Your personal data may be processed and stored on servers located outside of Pakistan, including in jurisdictions where data protection laws may differ from those applicable in Pakistan.
12.2 Where 99ab transfers personal data to jurisdictions outside Pakistan, we ensure that appropriate safeguards are in place to protect the security and confidentiality of your data. These safeguards may include:
12.3 By creating a 99ab account and using the 99ab platform, you acknowledge and consent to the transfer of your personal data to 99ab's international service infrastructure as described in this section.
13.1 99ab reserves the right to update or amend this Privacy Policy at any time. The most current version of this Privacy Policy will always be published at https://99ab.vu/privacy-policy with the effective date clearly stated at the top of the document.
13.2 Where 99ab makes a material change to this Privacy Policy — for example, introducing a new category of data collection or a new purpose for processing — 99ab will notify all registered players by email to the address registered on their account at least 14 days before the change takes effect.
13.3 Your continued use of the 99ab platform after any update to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the updated Privacy Policy, you should close your 99ab account before the effective date of the change.
13.4 99ab maintains an archive of previous versions of this Privacy Policy. If you wish to review a previous version, please contact us at [email protected] and we will provide the relevant version upon request.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way 99ab handles your personal data, please do not hesitate to contact our Data Protection team using the details below.
14.2 We aim to respond to all data protection enquiries within 5 business days and to resolve all formal data rights requests within 30 days of receipt of a fully verified request.
Subject Line
Data Rights Request
Live Chat
Available in your account dashboard, 24/7
Response Time
Within 5 business days
Your privacy is protected every step of the way. Register your 99ab account now and experience Pakistan's most trusted online gaming platform — with full transparency, fair play, and round-the-clock support.